User Guide
Regarding the selling price
Regarding the selling price
The selling price shall be the amount displayed (display price / including consumption tax).
The selling price shall be the amount displayed (display price / including consumption tax).
Regarding payment methods
Regarding payment methods
The payment methods available on this site are credit cards and deferred payment (Paidy). Please note that you cannot change the payment method after your order has been confirmed.
The payment methods available on this site are credit cards and deferred payment (Paidy). Please note that you cannot change the payment method after your order has been confirmed.
Regarding product delivery
Regarding product delivery
□ Delivery Carrier
Your ordered products will be delivered via Yamato Transport.
□ Shipping Fees
・Domestic Shipping
All domestic shipments are free of charge.
・International Shipping
Please note that any customs duties, import taxes, and customs clearance fees are the sole responsibility of the customer. For details, please contact the customs office of the destination country. Any additional customs, import duties and tax accrued are the responsibility of the customer to pay. These charges vary from country to country. We recommend checking with the relevant authorities before placing your order.
□ Delivery Time
Orders will be shipped within one week after payment has been confirmed.
- To request a preferred delivery date and time, please let us know in the Add Order Note section on the cart page. (Please note that we may not be able to accommodate your request depending on the date.)
- Excluding weekends and public holidays.
- Please understand that delays may occur due to high order volumes, weather conditions, or traffic situations.
- During periods such as Golden Week and year-end/New Year holidays, separate notices will be posted. Please refer to those announcements.
Once your order has been shipped, we will notify you by sending a “Shipping Confirmation” email.
□ Delivery Carrier
Your ordered products will be delivered via Yamato Transport.
□ Shipping Fees
・Domestic Shipping
All domestic shipments are free of charge.
・International Shipping
Please note that any customs duties, import taxes, and customs clearance fees are the sole responsibility of the customer. For details, please contact the customs office of the destination country. Any additional customs, import duties and tax accrued are the responsibility of the customer to pay. These charges vary from country to country. We recommend checking with the relevant authorities before placing your order.
□ Delivery Time
Orders will be shipped within one week after payment has been confirmed.
- To request a preferred delivery date and time, please let us know in the Add Order Note section on the cart page. (Please note that we may not be able to accommodate your request depending on the date.)
- Excluding weekends and public holidays.
- Please understand that delays may occur due to high order volumes, weather conditions, or traffic situations.
- During periods such as Golden Week and year-end/New Year holidays, separate notices will be posted. Please refer to those announcements.
Once your order has been shipped, we will notify you by sending a “Shipping Confirmation” email.
Regarding cancellations, returns, and exchanges
Regarding cancellations, returns, and exchanges
□ Cancellation
Cancellations cannot be accepted after an order has been confirmed.
□ Returns
Please review our Returns & Refund Policy.
□ Cancellation
Cancellations cannot be accepted after an order has been confirmed.
□ Returns
Please review our Returns & Refund Policy.
